www.centos.org

HP PSP installation problem (zlib "missing")

Posted by jfjuneau on 2011/7/21 15:45:00

Hi,

I'm trying to install the HP ProLiant Support Pack for RHEL6 on CentOS 6 (x86_64). My server is an HP ProLiant DL 380 G7. All components installed successfully except the HP System Management Homepage (hpsmh)

If I try to install it manually (without the HP SUM utility) here is what I get:

[root@server Downloads]# rpm -Uvh hpsmh-6.3.0-22.x86_64.rpm 
Preparing...                ########################################### [100%]
This Red Hat Linux distribution is not supported.
Detected CentOS release
The zlib package or binaries are missing!
Please install the zlib-1.1.4 or later RPM package.
Required Packages are missing!
error: %pre(hpsmh-6.3.0-22.x86_64) scriptlet failed, exit status 1
error:   install: %pre scriptlet failed (2), skipping hpsmh-6.3.0-22

zlib is installed for i686 and x86_64, I also installed the devel packages but hpsmh can't find the libraries:

[root@vmdr-prd1 Downloads]# rpm -qa | grep zlib
zlib-devel-1.2.3-25.el6.i686
zlib-1.2.3-25.el6.x86_64
zlib-devel-1.2.3-25.el6.x86_64
zlib-1.2.3-25.el6.i686
zlib-static-1.2.3-25.el6.x86_64

What bugs me is that I managed to get it working without problem with Scientific Linux 6 3 weeks ago. I formatted the server with CentOS 6 this week and now it won't install, I must have missed a software dependency somewhere but I can't find it. Thanks in advance!

JF

Re: HP PSP installation problem (zlib "missing")

Posted by lystor on 2011/7/21 17:08:04

Quote:

jfjuneau wrote:
What bugs me is that I managed to get it working without problem with Scientific Linux 6 3 weeks ago. I formatted the server with CentOS 6 this week and now it won't install, I must have missed a software dependency somewhere but I can't find it. Thanks in advance!

Hi
Verify all installed zlib rpm packages:

# rpm -Va zlib\*

Re: HP PSP installation problem (zlib "missing")

Posted by jfjuneau on 2011/7/21 17:35:23

Thanks for the quick reply! I didn't get any error from the command:

[root@vmdr-prd1 ~]# rpm -Va zlib\*
[root@vmdr-prd1 ~]#

I'm also not using any unofficial repositories. Only the "base", "extras" and "updates" repositories are enabled.

Re: HP PSP installation problem (zlib "missing")

Posted by jfjuneau on 2011/7/21 18:46:39

I finally found how to fix this. I extracted the installation script from the RPM file and I looked for the part where it would search for zlib:

   if [ ! -f /usr/lib/libz.so.1 ]; then
     ZLIB=1
     echo The zlib package or binaries are missing!
     echo Please install the zlib-1.1.4 RPM package.
   fi
   if [[ "$ZLIB" = '1'  || "$EXPT" = '1' ]]; then
     echo Required Packages are missing!
     exit 1
   fi

The script is looking for "libz.so.1" in "/usr/lib", but CentOS 6 installs this library in "/lib/". I made a symbolic link with the following command and everything works now:

ln -s /lib/libz.so.1.2.3 /usr/lib/libz.so.1

In my previous Scientific Linux 6 setup, the symbolic links must have been already there with the default installation, I don't know if it's a bug in the zlib packages from CentOS or in HP's installation script. Anyway, I hope it will help others if they run into the same problem!

Thanks!

Re: HP PSP installation problem (zlib "missing")

Posted by pschaff on 2011/7/21 21:39:46

Both CentOS-6 and SL6 have "/usr/lib/libz.so -> ../../lib/libz.so.1.2.3" and no /usr/lib/libz.so.1 link. Perhaps you fixed SL to make the installer happy and forgot about it.

Re: HP PSP installation problem (zlib "missing")

Posted by mgmartin on 2011/7/28 6:17:57

Thanks for the fix jfjuneau . Making the link worked for me.

I found the /usr/lib/libz.so link is created by installing the zlib-devel packages.

Re: HP PSP installation problem (zlib "missing")

Posted by rmsoftware on 2011/10/25 12:25:57

And for x86_64 this worked for me:

ln -s /lib64/libz.so.1.2.3 /usr/lib/libz.so.1

This Post was from: https://www.centos.org/newbb/viewtopic.php?forum=56&topic_id=32297