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  •  jfjuneau
      jfjuneau
HP PSP installation problem (zlib "missing")
#1
Newbie
Joined: 2007/3/2
From Québec, Canada
Posts: 6
Hi,

I'm trying to install the HP ProLiant Support Pack for RHEL6 on CentOS 6 (x86_64). My server is an HP ProLiant DL 380 G7. All components installed successfully except the HP System Management Homepage (hpsmh)

If I try to install it manually (without the HP SUM utility) here is what I get:

[root@server Downloads]# rpm -Uvh hpsmh-6.3.0-22.x86_64.rpm 
Preparing...                ########################################### [100%]
This Red Hat Linux distribution is not supported.
Detected CentOS release
The zlib package or binaries are missing!
Please install the zlib-1.1.4 or later RPM package.
Required Packages are missing!
error: %pre(hpsmh-6.3.0-22.x86_64) scriptlet failed, exit status 1
error:   install: %pre scriptlet failed (2), skipping hpsmh-6.3.0-22


zlib is installed for i686 and x86_64, I also installed the devel packages but hpsmh can't find the libraries:

[root@vmdr-prd1 Downloads]# rpm -qa | grep zlib
zlib-devel-1.2.3-25.el6.i686
zlib-1.2.3-25.el6.x86_64
zlib-devel-1.2.3-25.el6.x86_64
zlib-1.2.3-25.el6.i686
zlib-static-1.2.3-25.el6.x86_64


What bugs me is that I managed to get it working without problem with Scientific Linux 6 3 weeks ago. I formatted the server with CentOS 6 this week and now it won't install, I must have missed a software dependency somewhere but I can't find it. Thanks in advance!

JF
Posted on: 2011/7/21 15:45
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  •  lystor
      lystor
Re: HP PSP installation problem (zlib "missing")
#2
Regular Board Member
Joined: 2008/9/10
From Ukraine, Donetsk
Posts: 187
Quote:

jfjuneau wrote:
What bugs me is that I managed to get it working without problem with Scientific Linux 6 3 weeks ago. I formatted the server with CentOS 6 this week and now it won't install, I must have missed a software dependency somewhere but I can't find it. Thanks in advance!

Hi
Verify all installed zlib rpm packages:
# rpm -Va zlib\*
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Posted on: 2011/7/21 17:08
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  •  jfjuneau
      jfjuneau
Re: HP PSP installation problem (zlib "missing")
#3
Newbie
Joined: 2007/3/2
From Québec, Canada
Posts: 6
Thanks for the quick reply! I didn't get any error from the command:
[root@vmdr-prd1 ~]# rpm -Va zlib\*
[root@vmdr-prd1 ~]#


I'm also not using any unofficial repositories. Only the "base", "extras" and "updates" repositories are enabled.
Posted on: 2011/7/21 17:35
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  •  jfjuneau
      jfjuneau
Re: HP PSP installation problem (zlib "missing")
#4
Newbie
Joined: 2007/3/2
From Québec, Canada
Posts: 6
I finally found how to fix this. I extracted the installation script from the RPM file and I looked for the part where it would search for zlib:
   if [ ! -f /usr/lib/libz.so.1 ]; then
     ZLIB=1
     echo The zlib package or binaries are missing!
     echo Please install the zlib-1.1.4 RPM package.
   fi
   if [[ "$ZLIB" = '1'  || "$EXPT" = '1' ]]; then
     echo Required Packages are missing!
     exit 1
   fi


The script is looking for "libz.so.1" in "/usr/lib", but CentOS 6 installs this library in "/lib/". I made a symbolic link with the following command and everything works now:
ln -s /lib/libz.so.1.2.3 /usr/lib/libz.so.1


In my previous Scientific Linux 6 setup, the symbolic links must have been already there with the default installation, I don't know if it's a bug in the zlib packages from CentOS or in HP's installation script. Anyway, I hope it will help others if they run into the same problem!

Thanks!
Posted on: 2011/7/21 18:46
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  •  pschaff
      pschaff
Re: HP PSP installation problem (zlib "missing")
#5
Moderator
Joined: 2006/12/13
From Tidewater, Virginia, North America
Posts: 18773
Both CentOS-6 and SL6 have "/usr/lib/libz.so -> ../../lib/libz.so.1.2.3" and no /usr/lib/libz.so.1 link. Perhaps you fixed SL to make the installer happy and forgot about it.
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Recommended reading: FAQ & Readme first ; Search hint: google "your topic site:centos.org"; Smart Questions
Posted on: 2011/7/21 21:39
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  •  mgmartin
      mgmartin
Re: HP PSP installation problem (zlib "missing")
#6
Newbie
Joined: 2011/7/28
From
Posts: 1
Thanks for the fix jfjuneau . Making the link worked for me.

I found the /usr/lib/libz.so link is created by installing the zlib-devel packages.
Posted on: 2011/7/28 6:17
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  •  rmsoftware
      rmsoftware
Re: HP PSP installation problem (zlib "missing")
#7
Newbie
Joined: 2011/10/25
From
Posts: 1
And for x86_64 this worked for me:

ln -s /lib64/libz.so.1.2.3 /usr/lib/libz.so.1
Posted on: 2011/10/25 12:25
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