19.9.1. Troubleshooting NFS and portmap

19.9.1. Troubleshooting NFS and portmap

Because portmap provides coordination between RPC services and the port numbers used to communicate with them, it is useful to view the status of current RPC services using portmap when troubleshooting. The rpcinfo command shows each RPC-based service with port numbers, an RPC program number, a version number, and an IP protocol type (TCP or UDP).

To make sure the proper NFS RPC-based services are enabled for portmap, issue the following command as root:

rpcinfo -p

The following is sample output from this command:

 program vers proto port 100000 2 tcp 111 portmapper 100000 2 udp 111 portmapper 100021 1 udp 32774 nlockmgr 100021 3 udp 32774 nlockmgr 100021 4 udp 32774 nlockmgr 100021 1 tcp 34437 nlockmgr 100021 3 tcp 34437 nlockmgr 100021 4 tcp 34437 nlockmgr 100011 1 udp 819 rquotad 100011 2 udp 819 rquotad 100011 1 tcp 822 rquotad 100011 2 tcp 822 rquotad 100003 2 udp 2049 nfs 100003 3 udp 2049 nfs 100003 2 tcp 2049 nfs 100003 3 tcp 2049 nfs 100005 1 udp 836 mountd 100005 1 tcp 839 mountd 100005 2 udp 836 mountd 100005 2 tcp 839 mountd 100005 3 udp 836 mountd 100005 3 tcp 839 mountd

If one of the NFS services does not start up correctly, portmap is unable to map RPC requests from clients for that service to the correct port. In many cases, if NFS is not present in rpcinfo output, restarting NFS causes the service to correctly register with portmap and begin working. For instructions on starting NFS, refer to Section 19.5, “Starting and Stopping NFS”.

Other useful options are available for the rpcinfo command. Refer to the rpcinfo man page for more information.

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